PRIVACY POLICY
1. Information We Collect
Personal Data
Name, email, phone, designation, login details.
Organizational Data
Employee records, payroll, financial, operational, and workflow data.
Technical Data
IP address, device details, browser information, system logs.
Behavioral Data
Usage patterns, audit trails, access logs.
2. How Data is Collected
Platform usage
API integrations
Website forms
Cookies and analytics tools
Mobile/desktop applications (if applicable)
3. Purpose of Data Processing
Deliver ERP and enterprise services
Automate workflows and analytics
Improve product performance
Provide customer support
Ensure compliance and audit readiness
Prevent fraud and security threats
Enhance AIbased recommendations and automation
4. Legal Basis for Processing
Contractual necessity
Legal compliance
Legitimate business interests
Explicit consent (where required)
5. Data Sharing & Disclosure
Data may be shared with:
Authorized employees and implementation partners
Cloud infrastructure providers
Government authorities (when legally mandated)
Data is never sold.
6. Data Security Measures
Encryption (in transit & at rest)
Role-based access control
Multi-factor authentication (if enabled)
Audit logs and monitoring
Regular security updates
Secure cloud infrastructure
Vulnerability assessments and penetration testing
7. Data Retention
Data is retained:
As long as required for service delivery
As required by law
As per contractual retention policies
Clients may request deletion or export of data.
8. User & Client Rights
Users may request:
Access to their data
Correction of inaccuracies
Deletion (subject to legal constraints)
Restriction of processing
Withdrawal of consent
Enterprise clients manage user rights internally.
9. Cookies & Tracking
Used for:
Analytics
Performance monitoring
User experience optimization
Users may disable cookies via browser settings.
10. CrossBorder Data Transfers
If data is stored or processed outside India, appropriate safeguards and contractual protections are applied.
11. ThirdParty Services
Thirdparty integrations operate under their own privacy policies.
The Company is not responsible for thirdparty data practices.
12. Children’s Data
The Platform is not intended for minors.
No intentional collection of children’s data occurs.
13. Data Breach Protocol
In case of a data breach:
The Company will notify the Client promptly
Provide details of the breach
Assist in mitigation and compliance reporting
14. Policy Updates
This Policy may be updated due to legal or product changes.
Clients will be notified where required.
15. Contact & Grievance Officer
For data access, complaints, or privacy concerns, Clients may contact the designated Grievance Officer as per Indian IT Rules.